Philippine Airlines allows passengers to check-in conveniently through online check-in also known as web check-in. If you have a Philippine Airlines reservations, you can use the Philippine Airlines online check-in website and enter the ticket number or frequent flyer number and last name and check-in with the click of a button.
Some key information about online check-in are as follows:
Philippine Airlines online check in baggage
Domestic flight: passengers who have checked in online should be at the online check-in bag drop counter at the airport at least 45 minutes before the departure time for document verification and baggage check-in.
Passengers without check-in baggage can go to the boarding gate 15 minutes before the departure time and the document will be verified before onboarding.
International flight: passengers who have checked in online should be at the online check-in bag drop counter at the airport at least 1 hour before the departure time for document verification and baggage check-in. This is applicable even for passengers without check-in baggage.
Online Check in Options for Philippine Airlines
Philippine Airlines offers two ways to check-in online which include web check-in and mobile check-in.
Web Check in
Passengers are allowed to check in on the Philippine airline’s official site from Philippine Airlines online check-in option.
How to do pal web-check in?
Find the steps for check-in online with Philippine airlines:
- Visit Philippine Airlines online check in website.
- Click ‘check in’ on the console on the left side of the page.
- Select Booking reference number, frequent flyer number or E-ticket number.
- Fill the respective number land last name field
- Click ‘Check-in’ on the bottom right of the console
Mobile Check-in:
Apart from using the philippine airlines online check-in link for a hassle-free check-in experience, passengers can also use the Philippine Airlines web check-in mobile app.
How to Check-in with Mobile on Philippine Airlines?
Check-in using the mobile app of Philippine airlines and follow the below-given steps:
- Download Philippine airlines mobile app and install it on your mobile device.
- Click ‘check in’ on the console on the left side of the page.
- Select Booking reference number, frequent flyer number or E-ticket number.
- Fill the respective number land last name field
- Click ‘Check-in’ on the bottom right of the console
Passengers can also choose their preferred seat and meal option while checking in online. In addition to this, passengers can also upgrade their seats and print the boarding pass or download a soft copy.
Note: While most airports accept a soft copy of a boarding pass, some airports mandate a physical copy. If you happen to be at one of them, you could have your boarding pass printed at the kiosk or at the time of checking in your baggage.
Online check-in Guidelines
- Passengers must be at the airport at least:
Domestic Flights:
Passengers with check-in baggage must be at the baggage drop counter to have the documents verified and check-in baggage at least 45 minutes before the flight departure time.
If there is no check-in baggage, then they may proceed to the boarding gate 15 minutes before the flight departure time to have the documents verified.
International Flights:
Passengers are required to be at the airport baggage drop counter, with or without check-in baggage an hour before the flight departure time. Passengers flying from Quanzhou (Jinjiang) are required to be at the airport 45 minutes before the departure time.
Note: Passengers who require special assistance and have checked in successfully online, are required to be at the airport check-in baggage drop counter 90 minutes before the departure time for both domestic and international flights.
- Hand carried Baggage: Each passenger is allowed to carry one piece of hand-carried baggage (45 inches dimension and 7 Kgs weight) small enough to be placed in the overhead hin or under the seat.
- Philipine Airlines reserves the right to off load passengers for failure to arrive at the check in baggage drop counter on time.
- Philippine Airlines reserves the right to reseat passengers if there is an aircraft change or change seats for security, regulatory and operations reasons.
- Passengers with medical conditions should obtain a clearance certificate to fly from a medical practitioner.
- Dangerous goods (articles or substances which are capable of posing a risk to health, safety, property or the environment) should not be carried in handy carry and checked baggage.
- Passengers seated on emergency exit row must comply with safety regulations and requirements.
- Present your web check in boarding pass, valid travel document and ID card at the airport.
Please ensure you have read the conditions for carriage and other important notices before the commencement of your travel.
For more details please visit the Philippine Airlines online check-in terms and conditions page.
Philippine Airlines Check in Online Time
Online Check-in opens 24 hours before the flight departure time and can be done up to 1 hour and 15 minutes before departure for international flights and 1 hour before departure for domestic flights.
Note: Passengers who require special assistance and have checked in successfully online, are required to be at the airport check-in baggage drop counter 90 minutes before the departure time for both domestic and international flights.
Passengers flying from Quanzhou (Jinjiang) are required to be at the airport 45 minutes before the departure time.
Conclusion
Philippine Airlines makes it convenient for passengers to check-in using a philippine airlines web check-in mobile application and also from the web. At the time of checking in, passengers can choose amenities including cuisine from a variety of options. They can also upgrade their seats.
A boarding pass can also be printed or downloaded and while most airports accept a soft copy of the boarding pass, kiosks and baggage check-in counters will be able to provide a printout if required.
Wish you a pleasant journey.
FAQ (Frequently Asked Queries)
Is Philippine airlines web check in available for domestic and international flights?
Yes, it is available for both domestic and international flights; however, it is not available for flights from Chengdu (China), Xiamen (China), Jinjiang (China), and Tagbilaran-Incheon v.v due to local airport rules.
What is the cut-off time for Philippine airlines online check in?
Philippine airline’s web check-in domestic cut-off time is 1 hour before departure time.
Philippine airline web check-in international cut-off time is 1 hour and 15 minutes before departure time.
Do I need to print boarding pass of Philippine Airlines?
While a soft copy of the boarding pass is sufficient in most airports, some airports still require a hard copy of the boarding pass. In case you do not have access to print one at the time of checking in online, you can have them printed at the kiosk set up at the airport or request for one at the baggage check-in counter.
Can I check in online for domestic flights with Philippine airlines?
Passengers who have a confirmed ticket can check in; however, unaccompanied minors, passengers who require medical or special assistance and with pending payment or refund for settlement cannot avail of this facility.
What documents do I need to present at the airport?
- Online check in boarding Pass
- Valid travel documents like ticket and passport
- Credit/debit that was used to purchase the ticket if the ticket was purchased from ‘www.philippineairlines.com’
Will you get a reserved seat after check-in with Philippine airlines?
Yes, your specific seat reservation/request will be pre-selected when you check-in for your flight online from Philippine airlines.
How to change a seat after check in online and print the boarding pass on Philippine airlines?
Yes, by going to the check-in home page of the Philippine airline’s website, retrieving your booking details and clicking on the ‘Select/Change Seat’ button, and choosing any available seat. Also, print the boarding pass after changing the seat with Philippine airlines.
Can you reserve seat choice (Forward or Extra Legroom) when using Philippine airlines online check in?
Yes, you may purchase your preferred seat choice when you check in online with Philippine airlines.
If the payment was unsuccessful, will I lose the choice of seat reserved on Philippine airlines?
No, your selected choice seat will be reserved for you and you can pay for the same at the baggage drop counter to confirm the reservation.
Why was I not able to change Philippine airlines seats?
Exempted passengers and passengers who booked their tickets before March 24, 2019, would not be able to change their seats. Please contact PAL reservations or advise our check-in agents at the airport of any change.
How many passengers are allowed for check-in with Philippine airlines?
Up to 15 passengers can be checked in the per transaction if the booking was done by the same person.
Do you check in return/connecting flights online?
Yes, you may check-in your return or connecting flight as long as both flights are under one booking reference number/ ticket and the return/connecting flight is within 24 hours.
Are you allowed to check in with travelling companions?
Yes, if they are under the same reference number.
Do Philippine airlines allow check in an infant?
Yes, the infant can be checked in along with the adult passenger traveling together.
Can you reprint your boarding pass with Philippine airlines?
Yes, you can go to check in on the home page and retrieve your booking within the online check-in window and generate your boarding pass.
