Mumbai Chhatrapati Shivaji (BOM) Airport Guide

Mumbai Chhatrapati Shivaji

Mumbai Chhatrapati Shivaji Airport is formerly referred to as Sahar International Airport which is the 2nd busiest airport in the country as per passenger traffic internationally. It handled approx 49.8 million in 2018 which is operated by Mumbai International Airport Limited (MIAL). 

Serves Mumbai Metropolitan Region. The airport has 2 terminals which are spread 750 hectares of total and area and also a dedicated six-lane, elevated road connecting the new terminal. This airport also adjudged the “World’s Best Airport” which handles approx 40 million passengers annually as per the report of Airports Council International. It is also awarded as “Best Airport in India and Central Asia” by Skytrax 2016 World Airport Awards. This airport’s name is based on Maratha king Chhatrapati Shivaji which is located in Mumbai, Maharashtra, India. Mumbai Chhatrapati Shivaji was opened in 1942 which is the main hub for Air India, Vistara, and the focus city for Air India Express, Blue Dart Aviation.

Chhatrapati Shivaji Maharaj International Airport Amenities

Chhatrapati Shivaji Maharaj International Airport has so many facilities to make your travel more comfortable. You can enjoy a wide range of services from shopping to baggage delivery and Medical assistance to special needs.

Aviserv Lounge

Enjoy executive lounges at the airport to relax and refresh yourself which provides various lavish amenities and services to make your trip more comfortable. Passengers can enjoy various services which include a spa, relaxing showers, free wifi, smoking zone, etc. 


Find various shops and outlets at the airport which also includes duty-free shops. You can have a great experience of shopping which ranges from designer outfits to footwear. You can find everything for your loved ones which includes Accessories, Skincare & Beauty, Apparel, Books, Music and Videos, Footwear.


Have your favorite cuisine and foods at various restaurants, cafes, and bistros at the Mumbai Chhatrapati Shivaji. You can find Quick Service Restaurants, Restro-Bar, Snacks Bar, Cafe which provides you meals at the airport, and also you can also sip your choice of wines and soft drinks.

Travelling with kids

If you are traveling with your kids, then get proper assistance with the help of trained professionals who are available at the Mumbai Chhatrapati Shivaji. You just have to inform the representatives at the time of booking flight tickets or before 48 hours of departure of the flight.

Postal Services

Do you wanna send any important documents? Then use the postal services which are available at the Mumbai Chhatrapati Shivaji airport. 

Prayer/Multifaith Rooms

Pray to your god using the Prayer/Multifaith Rooms which are available at the Mumbai Chhatrapati Shivaji airport. Feel the god and make your wishes come true with your choice of religion.

Smoking Zones

As we all know smoking is injurious to health that’s why Mumbai Chhatrapati Shivaji airport provides various specific areas for smoking which are smoking zones. These smoking zones are available outside the exit doors.


Passengers can also use a high-speed internet connection by using the wifi facility at the Mumbai Chhatrapati Shivaji airport. You just have to connect to the network of Mumbai Chhatrapati Shivaji airport. Here’s how to connect:

  • Open the settings of your phone.
  • Choose the “Mumbai Chhatrapati Shivaji” Wi-Fi network.
  • Connect to network. 
  • And you’re connected to the high speed wifi.

Medical Centre

If you need any medical care or assistance during the flight then you should have informed the representative while booking flights or before 48 hours of departure. There is also immediate medical assistance available at the airport as special representatives are available all the time.

Lost Luggage

Claim your lost items at the lost luggage counter and also enquire about it whether it is found or not. Also if any passenger found any item or baggage then handover it to the lost and found counter at the Mumbai Chhatrapati Shivaji.

Special Assistance

If you need any kind of special assistance then representatives at CSMIA provide proper assistance, information, and advice to passengers to make the journey smooth and comfortable. Special assistance will be available at various checkpoints throughout the airport.

Free Wheelchair Services By Airlines

If you need wheelchair assistance, you can request it with respective airlines while booking your flight tickets or before the 48 hours of the flight departure. 

Private Mobility – Paid

Passengers will also enjoy manual and automated wheelchair assistance by paying some charges from T2 at CSMIA. There are trained representatives available to provide wheelchair assistance. 


Find various ATMs of different banks which are available at the Mumbai Chhatrapati Shivaji airport to get immediate cash. 

Play Zone

At the Mumbai Chhatrapati Shivaji, passengers can find a play zone where kids can play, climb, slide, draw or make things. There are trained childcare experts available every time to take care of your kids.

Terminals at Mumbai Chhatrapati Shivaji

Mumbai Chhatrapati Shivaji has 2 main passenger terminals which are terminal 1 and terminal 2. Terminal 1 was located at Santacruz which was dedicated to only domestic passengers. Terminal 2 was located at Sahar which was only for international passengers.

Mumbai Chhatrapati Shivaji Transportation

Chhatrapati Shivaji International Airport is situated in Mumbai which is 25 and 35km far from the city center. It takes approx 1 to 2 hours to reach the city center with peak traffic times at night. Passengers can prefer meter taxis, transport buses, three-wheelers or private rental cars to reach their destinations. Also, you can take private luxury coaches to travel between hubs and parts of Maharashtra. 

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