Hawaiian Airlines Check In Types And Its Rules & Restrictions

Hawaiian Airlines Check In Types

Hawaiian Airlines is one of the best airlines which offers various amenities and services to their passengers. The airline provides lots of inflight services, seating class options, and many more. Apart from these services, passengers can also easily fly with Hawaiian airlines with easy check-in and other services. You just have to make your Hawaiian airlines reservations from the Hawaiian airlines official site and get the flight ticket online and you can check-in online with that ticket easily from the comfort of your home/office. Hawaiian Airlines also has the kiosks check-in option to check-in by itself. Apart from these options, you can use other check-in options which include Airport Check-In, Expedited Check-In, New TSA Checkpoint. 

Note: Due to Covid-19 (Coronavirus), it is recommended that only use mobile or web check-in and Kiosks or Self Check-in option. 

Online Check-in

Passengers have two options for Online Check-in and are Web Check-in and Mobile Check-in using an app that can be downloaded from the play store or apple store thereby making Hawaiian Airlines’ online Check-in more convenient. Online check-in opens 24 hours and closes 60 minutes before the flight departure time. 

Steps for Hawaiian Airlines Web Check-in

To avail of the web check-in follows these steps:

  1. Keep your confirmation code or e-ticket number and last name handy
  2. Visit hawaiian airlines.com check in site
  3. Key in the last name and the confirmation code or ticket number in the respective fields
  1. Click on view my trip

At the time of web check-in, you would also be able to choose your seats or change seats if you had pre-reserved your seats while booking the tickets basis availability. Additionally, you could also pay and upgrade to extra comfort seats or preferred seats.

In case it is not possible to check-in online, passengers have a couple of options to check-in at the airport as well. 

Online Check-in Restrictions

In situations where Online Check-in restrictions are applicable due to security reasons, passengers need not worry as Airport Check-in facilities are available.

Online Check-in restrictions would also be applicable as follows:

  1. Certain types of reservations
    1. Recently modified reservations
    2. Group reservations
    3. Passengers with special service requests, such as:
      1. Infant (Lap Child) 
      2. Unaccompanied minors 
      3. Bulkhead seat requests
      4. Passengers traveling with animals 
  2. Certain special needs tickets
    1. Reservations with paper tickets
    2. Reservations with non-electronically issued / exchanged / revalidated tickets
  3. Specific flights and routes
    1. Flights operated by codeshare partners
    2. Any one-way international reservation, due to visa requirements

NOTE: For flights from International locations to the United States, web check-in will not be available on Mobile Devices (through a mobile web browser or the Hawaiian Airlines App). Please use a Computer in these cases for web check-in.

Mobile Check-in

With mobile devices, you could check in on the go by using a web browser or by using the Hawaiian Airlines Mobile Check-in app. The app is available for Android and IOS mobile users. 

In addition to downloading it from their website, you could also download it directly from the play store or apple store.

The mobile check-in app also allows you to access the mobile boarding pass, track flight status, view interactive airport maps, and access in-flight entertainment during your journey. Click here for more details.

If you encounter any issues with the mobile app please call 1-866-586-9419 and check in at the airport.

Process of Mobile check-in

After you have installed the application, follow these steps:

  1. Log on to HawaiianAirlines.com or the Hawaiian Airline Mobile Application from mobile device and check in for your flight.
  2. Mention the number of bags you are checking-in
  3. Make the payment towards any bag fees using a credit card.
  4. If using a computer and have a printer, print your boarding pass, or save your mobile boarding pass on your phone.

Airport Check-in

Hawaiian Airlines check-in kiosks are available at most airports and allow customers to self-check-in at ease. It is convenient and the representatives are also available to guide.

The following are required to check in at the kiosk:
  1. HawaiianMiles account number in the reservation  
  2. Valid credit or debit card in your name
  3. Confirmation code
  4. E-Ticket Number
  5. Boarding pass generated from a web check-in performed within 24 hours of departure

Process for Kiosk Check in

  1. Go to the Kiosk at the airport
  2. Punch in your confirmation code, or E-Ticket or Hawaiian Miles  number
  3. Select the number of baggage
  4. Choose or modify seat selection
  5. Tag Hawaiian miles number to your reservation
  6. Purchase the Plumeria lounge pass
  7. Print your boarding pass

Advantages of Kiosk Check in

  1. Contact less check in
  2. Saves time
  3. Available Seats can be checked using the seat map to reserve seats
  4. Seats can be changed if reserved previously basis availability

Airport Kiosk Check-in Restrictions

The kiosk can not be used for the following:

  1. Some reservation modified recently
  2. Group booking reservations except few
  3. Codeshare partners operated flights
  4. Paper ticket reservation
  5. Non-electronically issued / exchanged / revalidated tickets reservation
  6. one-way International reservation, due to visa requirements
  7. Passengers who were unable to upgrade seats online via web check-in
  8. Passengers who were unable to pay as they do not use credit or debit card for payment
  9. Minors traveling alone
  10. Bulkhead seat requests
  11. Passengers traveling with pets

New TSA Checkpoint (HNL Terminal 1)

A new TSA checkpoint is available for passengers departing from Daniel K. Inouye International Airport (HNL) and is located on the ground/arrival level of Terminal 1. This was opened just before the summer travel season in 2018.

Details of this check point

  1. It is open from 10 AM to 2 PM everyday however the timing is subjective to change.
  2. TSA Precheck is not available
  3. Upper levels can be  accessed only through an elevator, therefore not recommended for passengers with strollers and heavy baggage or require special assistance.

Steps to go through

  1. Head to the checkpoint – located between carousels 8 and 9
  2. Go through the screening lane (two lanes are available to help passengers go through faster)
  3. After the screening process is completed,  proceed to the ‘A’ gates by taking the escalator to the second level 

TSA Preê

To improve the experience of the passengers, Hawaiian Airlines is collaborating with the Transportation Security Administration to implement TSA Pre-checks in select airports. It is managed by the TSA to identify ways to fasten physical screening and minimize unnecessary screening for some passengers who are low risk.

Passengers who qualify will see a TSA PreCheck logo on their boarding pass and are not required to remove their shoes and belt and do not have to take their laptops and liquids from their carry-on bags. 

Hawaiian Airlines Check-in Times

Passengers can check-in online from 24 hours to 60 minutes before the flight departure time.

ActivityBetween North America and HawaiiFlights to Neighboring IslandsInternational Flights
Check-inOnline check-in opens 24 hours before departure timeOnline check-in opens 24 hours before departure timeOnline check-in opens 24 hours before departure time
ArriveReach check-in lobby 2.5 hours before departureReach check-in lobby 1.5 hours before departureReach check-in lobby 3 hours before departure
PrintPrint bag tags and boarding passes at Hawaiian Airlines kiosk using the six-letter confirmation code or HawaiianMiles numberPrint bag tags and boarding passes at Hawaiian Airlines kiosk using the six-letter confirmation code or HawaiianMiles numberPrint bag tags and boarding passes at Hawaiian Airlines kiosk using the six-letter confirmation code or HawaiianMiles number
DropDrop Check-in baggageDrop Check-in baggageDrop Check-in baggage
Cut-off45 minutes before departure time. Online check-in closes an hour before departure time.30 minutes before departure time. Online check-in closes an hour before departure time.60 minutes before departure time. Online check-in closes an hour before departure time.

Visit Hawaiian Airlines Check-in Times to view airport-wise check-in time requirements.

Getting to the gate

Once you’ve checked in, it’s important to get to the gate area 30 minutes before departure. Guests who arrive after that time may be denied boarding and ticketed on a later flight. 

How to get Hawaiian airlines boarding pass

Steps to get the Mobile boarding pass using the mobile application

  1. Open the Hawaiian Airlines mobile app
  2. Check in 
  3. Click on Trips
  4. View the mobile boarding pass

Steps to get boarding pass using Web

  1. Visit Hawaiian Airlines online check-in page
  2. Fill in the last name and confirmation code/ticket number
  3. Click on ‘view my trip’
  4. Check-in
  5. Print your boarding pass or download it

Conclusion:

Hawaiian Airlines focuses on quality customer service and to ensure ease of check-in, they provide both online and airport check-in. The Hawaiian airline’s app is also a convenient option to check-in online on the go. Their baggage policies vary depending on the destination. There could be situations where the online check is not available and passengers would be required to check-in at the airport. 

FAQ

How early can you check in for Hawaiian Airlines?

24 hours before flight departure time using online check-in if there is no check-in baggage or 4 hours before flight departure if there is check-in baggage.

How do I get my boarding pass for Hawaiian Airlines?

You can get the boarding pass online or at the airport.

Can I check in online Hawaiian Airlines?

Yes, you can check-in online using what web app or mobile application from 24 hours before the flight departure

Do you need to check in for Hawaiian Airlines?

Yes, check-in is required to obtain the boarding pass and board the flight.

How do I check in online Hawaiian Airlines?

Visit Hawaiian Airlines online check-in page

  • Fill in the last name and confirmation code/ticket number
  • Click on ‘view my trip’
  • Check-in
When can I check in for my Hawaiian Airlines flight?

You can check-in using the web app, mobile app 24 hours before departure time or at the airport 4 hours before the departure time if you have checked-in baggage.

What is the purpose of checking in online for a flight?

Allows you to check-in, reserve your seat and obtain a boarding pass, thereby reducing the time required to get to the airport

How do I check in at the airport kiosk?
  • Go to the Kiosk at the airport
  • Punch in your confirmation code, or E-Ticket or Hawaiian Miles  number
  • Select the number of baggage
  • Choose or modify seat selection
  • Tag Hawaiian miles number to your reservation
  • Purchase the Plumeria lounge pass
  • Print your boarding pass
How do I get my boarding pass after web check in?

You will see an option to print a boarding pass after you have checked in using the web application. In case you have lost the boarding pass, you can log back in to re-check in and get the boarding pass.

Does Hawaiian Airlines have mobile boarding passes?

Yes, and while more airports are beginning to accept mobile boarding passes, it is recommended that you check with the airport you are flying out of to be sure.  For now, the mobile boarding pass is accepted at all Hawaii and American airports.

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