Iberia is the part of the International Airlines Group (IAG) and the largest flag carrier of Spain, founded in 1927. This airline still increasing destinations, flight and aircraft and also expanding with including other groups. Iberia Airlines operates an international network of services from its main base of Madrid-Barajas Airport. With Iberia Express and Air Nostrum, it operates regional airline services. Currently, these airlines fly to over 109 destinations in 39 countries, and a further 90 destinations through code-sharing agreements with other airlines. Providing customer service is our first priority our fully professional agents 24hours available for the customers so they will not face any kind of inconvenience. In Iberia Airlines Customer service you can share any problems, ideas, and suggestions so we can improve it and give you a customer-friendly environment. Here you can ask about
- Lost baggage and other items
- Available offers and packages for your destination
- Status of your booked flight and other flights
- A family holiday trip which is suitable for your all family members.
- Ticket refund on cancellation
- When you can check-in for your flight
Iberia Airlines flight amenities
Alert notification to known delays, cancellations, and diversions
Your flight is affected due to some emergency for that Iberia Airlines gives you notification of delay, cancellation or changes to the scheduled routing. Passengers can also check updates on the Iberia Airlines official sites. Wherever possible, we will let you know about the estimated length of the delay and departure time. These airlines give you the best possible solution as soon as possible for the inconvenience.
Delivering your baggage on time
This is one of the best facilities provided by Iberia Airlines to our customers they deliver your baggage in the shortest possible time. That helps you to avoid any unnecessary waiting time after your journey. Iberia Airlines improving new features, updates and reviewing processes to decrease baggage delivery time on a daily basis. But in some cases after the many check-in processes, there may be exceptional cases when you might not find your baggage on the carousel at arrival at your final destination. In that case, immediately contact the Baggage Services Agent before leaving the reclaim area or airport. So we can immediately activate our tracing and expediting systems and will do everything possible to deliver your baggage without any charges.
Provide the offers and packages for the trip
Iberia Airlines flight provides many seasonal offers and holiday packages for the customers. So they enjoy their journey ansa spend a beautiful time with family stress-free. These seasonal offers vary according to the location, season and number of people. So you can check it or book your trip according to your plan and the number of people is traveling with you. All offers and packages are available on this airlines official site which helps you to check or compare the offers. If you are facing a problem understanding the terms and condition then you can directly call the Iberia Airlines Customer service.
In-flight Entertainment facilities
This airline updates our in-flight services every month by featuring more than 65 films in different languages (English, French, Italian, Portuguese) covering a wide range of genres from comedy, drama and animation to action movies and thrillers, also Spanish cinema. Currently, Iberia Airlines have more than 105 options to choose from, including TV series (Spanish and international), documentaries, sports, technology programs, travel shows, and many more. In-flight these airlines also offer 60 CDs ranging from classic albums to all the latest releases on the music scene, and a wide variety of audiobooks, podcasts and games.
Urgent response to consumer’s problems
If any customer who is traveling with Iberia Airlines and facing any kind of problem that passenger can contact Iberia Airlines help center. So they can provide you the best solution as soon as possible. Airlines executive will acknowledge receipt of written customer complaints within 30 days of their receipt. And provide a substantive response within 60 days of receiving the complaint. If you want to know more about the complaint policy then visit Iberia Airlines official site. Otherwise, you can call on Iberia Airlines Customer service for getting full information.
Iberia Airlines check-in Information
The check-in policy of Iberia Airlines is comfortable, easy and safe for the customers. These days customers can check-in directly from the official site at home, office and anywhere. Check-in policies also depend on the destination, distance and method of booking your flight tickets. For further queries or new updates please contact Iberia Airlines Customer service.
Iberia airlines provide an online check-in facility for customers. If you are planning to travel with Iberia Airlines then choose an online method to skip all the queues. Through online, You can select your seat and get your boarding pass as soon as you book a flight with Iberia and Iberia Express and Air Nostrum. Online is the best option to save your time, money and get the best offers. Alternatively, you have to wait until 24 hours before the departure of your flight and then check-in.
- Please keep this in mind check-in for flights to/from Cuba, El Salvador, Puerto Rico, United Kingdom, United States, Mexico, Guatemala and South Africa only opens 24 hours before the departure of your flight.
- You can obtain your boarding pass online up to 1 hour before the flight’s scheduled departure.
- You will get your boarding pass 90 minutes before in Lagos, San José and 180 minutes in Caracas.
Self-service check-in kiosks
There is also another method of booking an air ticket with Iberia Airlines is using self-service check-in kiosks. You can get your boarding pass without waiting and standing in a big queue. This machine makes Check-in fast and simples you just need to Enter your name or booking reference and follow the instructions on the screen.
- You can use the kiosk for any Iberia Express destination. But you can not use the kiosk machine in some destinations, there are some exceptions like require passport checks or additional immigration or security-related procedures.
- For check-in luggage, you should remember to arrive at the check-in desks at least 45 minutes prior to departure.
Book flight tickets with Iberia Airlines
All people know that Flight bookings can be an expensive affair, especially when you don’t have the right partner to book your air tickets. If you are thinking to travel with airlines for your trip then you have many airline carriers in your mind. But flight fares are changes constantly so the best way to book your ticket visits the official site of Iberia Airlines. Otherwise, you can also contact to Iberia Airlines Customer service for any trouble. Here you can compare all the flight fare which is currently available. There are the following easiest steps to book your flight ticket.
- First, visit the official site of Iberia Airlines
- Here you can see an option “Travel” when you point the cursor over it then you can see many flight booking options.
- Choose the “Search flight” option and proceed.
- Put your departure and destination on a given column
- Choose your trip Departure date and Return date
- Select in a drop-down how many adults, children and infants are going
- Choose fare type in between lowest fare, premium economy and business.
- Click on the search button to check availability and compare flight fares.
Iberia Airlines Refund policy
The refund policy of Iberia Airlines depends on the tariff chosen at the time of booking ticket. Most of the tariffs are restricted to give refunds on returns or changes you have to pay some amount of penalty. But there are some tariffs also available to allow a refund on changes or cancellation. Refund policies also affected by the type of destination domestic or international.
At the time of purchasing or booking a flight ticket please check their return policy. A refund is available on your ticket or not because this will help you to get back your full money. If you want to know that a refund is available or not please contact to Iberia Airlines Customer service so they guide or help you easily.
In Iberia Airlines there are some tickets also available on which you will not get any refund. You have to pay some penalty if you change or cancel your ticket. These charges also vary with the distance, destination and type also(domestic or international).
In case of death
Sometimes passenger has to face a problem like the death of a person that is also traveling with the passenger. These members may be close relatives like parent, child and spouse or in-law. Customer. If a person related to the family can present the original death certificate and a photocopy of the Family Book. At that time Iberia will authorize the full reimbursement of plane tickets.
Cancel tickets with Iberia airlines
Iberia Airlines cancellation policy differs for individual cases, depending on the reason for the cancellation. Cancellation of flight happens to many airlines for a variety of reasons but Iberia Airlines tried everything for customers so they will not face any trouble. This airline generally attempts to rebook passengers onto another flight at no additional charges. Iberia Airlines Customer service sends you a notification or email of cancellation so you can not miss your urgent work.
By the airlines
If the cancellation of flight due to the Iberia Airlines then you will be eligible to get a complete refund. If you are facing any inconvenience with Iberia flights such as flights delayed for more than 3 hours, flight cancel without any notice, denied to board due to oversold flight tickets. Then Your eligible to claim compensation up to $700 from Iberia Airlines in accordance with EC Regulation 261/2004 EU Air Passengers’ Rights.
By the customer
In this case, sometimes customers are eligible to get a refund and sometimes not eligible for the refund its depends on the reasons of the cancellation. There is no refund given by Iberia Airlines if it is your decision to cancel your flight. Customers cancel tickets due to some emergencies, official work, due to health issues and many more.
Avail best deals and discounts with Iberia airlines Customer service
The lowest available fare for the frequent traveler so they can enjoy their journey and save their time, money and many more. You can check the available or upcoming offers on our official sites which helps you to choose or compare the trips. If you are not satisfied or understand which offer is best for your trip then you can ask the Iberia Airlines Customer service, airport ticket counters, and at our airlines ticket offices. Because these offers are changing after each time interval and season also. Sometimes you will get the best deal of your tour in a very low amount.